ABOUT HELP-A-HEART CPR
Our Mission
At Help-A-Heart CPR, LLC we are are committed to delivering high-quality, hands-on training that equips individuals, families, and organizations with the lifesaving skills they need in real-world emergencies. Our experienced instructors provide clear, practical guidance in a supportive learning environment, ensuring every student leaves feeling prepared and empowered. Whether you’re getting certified for the first time or renewing your credentials, you can trust Help-A-Heart CPR, LLC to provide reliable instruction rooted in the latest safety standards and best practices.
About Founder
Dr. Tracy A. Jones is the owner and founder of Help-A-Heart CPR, LLC and began the organization in 2001. My inspiration for beginning the organization was due to my mother's own struggle with heart disease since 2001 realizing the importance of better understanding cardiovascular disease and CPR and the desire to provide accessible CPR and First Aid training to individuals and communities.
With over 25 years in higher education as a college professor and a lengthy tenure as an Industrial Organizational Psychologist my goal is to offer a learning environment for every student that offers empowerment, engagement and increased knowledge of lifesaving skills.
With professional affiliations with the American Red Cross, the American Heart Association, the Health Safety Institute, and the Emergency Cardiovascular Safety Institute; our strategy at Help-A-Heart CPR, LLC is to offer hands-on individualized training with attention to building individual confidence.
As an organization Help-A-Heart CPR, LLC has trained over 100,000 students thus far and continue to provide training to providers and instructors throughout Texas and Montana and the entire United States. If you'd like to learn more about our training services or to schedule a class please contact me directly at [email protected]
With over 25 years in higher education as a college professor and a lengthy tenure as an Industrial Organizational Psychologist my goal is to offer a learning environment for every student that offers empowerment, engagement and increased knowledge of lifesaving skills.
With professional affiliations with the American Red Cross, the American Heart Association, the Health Safety Institute, and the Emergency Cardiovascular Safety Institute; our strategy at Help-A-Heart CPR, LLC is to offer hands-on individualized training with attention to building individual confidence.
As an organization Help-A-Heart CPR, LLC has trained over 100,000 students thus far and continue to provide training to providers and instructors throughout Texas and Montana and the entire United States. If you'd like to learn more about our training services or to schedule a class please contact me directly at [email protected]
Meet The Team
Jeanette Weir: More information coming soon!
Cora Robinson: More information coming soon!
Bruce Kirchofer: More information coming soon!
Jason Martinez: More information coming soon!
Cora Robinson: More information coming soon!
Bruce Kirchofer: More information coming soon!
Jason Martinez: More information coming soon!
Frequently Asked Questions
WHEN WILL I RECEIVE MY CARD?
You will receive your card within 72 hours (business days) dependent on the type of certification. If you would like to expedite your certification card that request can be acknowledged in which you will receive your certification card within 4 to 6 hours for an additional $45.00 expedition fee. The exception to the expedited processing timeframe is weekends and/or after 5:30pm in which the e-card will be processed the next business day.
HOW LONG ARE THE CERTIFICATIONS VALID?
With the exception of the Heartsaver Bloodborne Pathogens course which is valid for 1 years, all other certifications are valid for 2 years.
HOW DO I PAY FOR CLASS?
You can register online 24 hours a day through our Class Schedule and Registration page or you may pay by credit or debit card over the phone at 210-380-5344. If you’d like to pay by cash or money order and are in the San Antonio area, you can also come in to our San Antonio office (1747 Citadell Plaza Suite 101 San Antonio, Texas 78209) to register. If you would like to come to our office, please call ahead of time so that we can make sure someone is there to help you. Sorry, we don’t accept personal checks.
WILL HELP-A-HEART CPR COME TO MY OFFICE TO TEACH A CLASS?
Absolutely, check out our Group Training page or call our office at 210-380-5344 for more information!
HOW LARGE OF A GROUP CAN YOU TEACH?
We can accommodate any size group! We require a minimum of 8 students for us to come to your location but can typically facilitate training for even the largest group. Call for details!
I TOOK A CLASS BUT I LOST MY CARD. WHAT DO I DO?
Give us a call at the office and we will send you a new card. The cost for a replacement card for CPR, First Aid or BLS is $30. ACLS, PALS, and PEARS replacement cards are $35.
WHAT ABOUT THE AMERICANS WITH DISABILITIES ACT? (ADA)
Help-A-Heart CPR will make every effort to provide reasonable accommodations for physically and mentally challenged attendees who require special services. In adherence to the American Disability Act (ADA), at Help-A-Heart CPR we ensure the following:
1. We will make products, communications, and the physical environment more usable by as many people as possible (universal design);
2. We will modify items, procedures, or systems to enable a person with a disability to use them to the maximum extent possible (reasonable accommodations).
Please email a written description of your needs to Help-A-Heart CPR when registering for the course or call us directly.
1. We will make products, communications, and the physical environment more usable by as many people as possible (universal design);
2. We will modify items, procedures, or systems to enable a person with a disability to use them to the maximum extent possible (reasonable accommodations).
Please email a written description of your needs to Help-A-Heart CPR when registering for the course or call us directly.
